Terms & Conditions | Jess Beauty



Dear customer and/or user, we recommend that you read this document carefully. document, since by the mere fact of browsing our website or acquiring any of our products by this means, declares to have legal capacity to contract or represent whoever has it and fully accept the terms and conditions that are mentioned below:

  1. Those who do not accept these Terms and Conditions, which are mandatory and binding, they may not use our website or purchase the products offered.
  1. Orders and purchases made through Jess Beauty Products are subject to the product availability. These will be processed and dispatched, except in cases of unavailable products, those restricted by law for the country and any other reason that Jess Beauty Products deems appropriate.
  1. Jess Beauty Products reserves the right to modify these Terms and Conditions at any time, due to variations that may occur in the future according to the authorities and laws in force in the country. Changes to the Terms and Conditions. They will enter into force once they are published and will be understood as accepted by the user.



Between the client and/or user, who acts directly, if it is a natural person or through a person duly empowered to act on behalf of and on behalf of, in the case of being a legal person, and on the other hand Jess Beauty Products, an international brand belonging to Jess Beauty Products, C.A a commercial company duly constituted under Venezuelan law, entered into this contract in accordance with the terms and conditions of use that make it an integral part of this contract. Jess Beauty Products, C.A, in any case, will presume in good faith that it is contracting directly with the client or with his legal representative duly empowered to carry out this type of operations and no responsibility shall be assumed by Jess Beauty Products, C.A. by personal impersonation carried out by any client and/or user.

FIRST PARAGRAPH: To make any purchase, it is an essential requirement to register, identify and introduce yourself as a user on the website, activities that are carried out by by means of an email account and a secret password of the client, which is of a personal, non-transferable and the sole and exclusive responsibility of the client.

SECOND PARAGRAPH: The customer is responsible for any use of the password supplied is carried out, which may not be transferred or disclosed to third parties under any reason. Likewise, the client must adopt all the necessary security measures to avoid misuse or knowledge of it by third parties. It is recommended to carry out a change of password periodically.

 THIRD PARAGRAPH: In case of loss, forgetfulness or exposure to third parties of the key. You must refer to the Authentication section of the site where there is a remember link password, where by following the instructions, the client will be able to recover his password, to through your email or change the password. If for some reason you cannot solve the inconvenience you should write to the email:



Jess Beauty Products, C.A. will make available to customers the colors in which they can purchase the products. These will be exhibited in the most realistic way possible, however you have to keep in mind that with each piece of equipment/computer, the color chosen may vary, so the company is not responsible for this fact if the client requested a change by mistake in the color selection.



By accessing, browsing and/or using this Site, the user acknowledges having read and understood these Terms of Use and agrees to abide by them and comply with all laws and regulations applicable that are part of the Venezuelan Legislation. Furthermore, when the user uses any service provided on this Site, will be subject to the rules, guides, policies, terms and conditions applicable to said service in particular.Those who choose to access this Site from other locations will do so on their own initiative and it is your responsibility to abide by any applicable local laws. In case the user does not agree with these terms, please refrain from using this Site. Any claim in relation to this Site and the material contained therein is governed by the laws of Venezuela. These terms and conditions are subject to change without notice at any time. moment, under the principle of autonomy of will of Jess Beauty Products, C.A. And from the date of modification of these terms and conditions, all operations that are held Jess Beauty Products C.A. and the user will be governed by the modified document.



In the event that one or more of the provisions contained in these Terms and Conditions are considered null, illegal or ineffective in any aspect, the validity, legality, enforceability or effectiveness of the rest of the provisions contained herein will not be affected or canceled due to said circumstance.



Jess Beauty Products, C.A. you can at any time revise these Terms of Use here contents, through the readjustment of this announcement. By using, the user agrees to be bound by any such revisions, which shall be effective as of from the moment they are accessible by the Users, and must then periodically visit this page to determine the terms in force at that time to which which the user will be bound in the event that he decides to use this Site.



The brand, banners, logos, name and any other distinctive signs, as well as the model utility and/or industrial designs and other elements of industrial or intellectual property inserted, used and/or displayed on this Site are the exclusive Property of Jess Beauty Products, C.A. Any unauthorized use will constitute a violation of these Terms and Conditions and current national and international regulations on Industrial Property.



All computer, graphic, advertising, photographic, multimedia, audiovisual and/or design, as well as all the contents, texts and databases made available to you in this Site is the exclusive property of Jess Beauty Products, C.A. All content on page web is protected by the rules on Copyright and by all the rules national and international that are applicable to you. Except as expressly stipulated in these Terms and Conditions, any act of copying, reproduction, modification, creation of derivative works, sale or distribution, display of the Contents, in any manner or by any means, including, but not limited to, electronic means, mechanical, photocopying, recording or of any other nature, without the prior permission of written by Jess Beauty Products, C.A. In no case do these Terms and Conditions confer rights, licenses and/or authorizations to perform the acts described above. Any unauthorized use of the Contents will constitute a violation of these Terms and Conditions and the current regulations on copyright, the user is only granted a license and a personal right, non-transferable and non-exclusive to display on a computer screen computer or PDA device under its control, and to copy the Content owned by Jess Beauty Products, C.A. solely and exclusively for personal non-commercial use, with the condition that the user does not modify the Contents in any way and that they keep all copyright and other proprietary notices contained therein. The user is bound by these Terms and Conditions not to modify the software of the Site in any way.



 The contract for the sale of Jess Beauty Products, C.A. products are perfected only when the client in response to the invitation to offer made by Jess Beauty Products, C.A. present the purchase offer by selecting the product and making the payment according to the payment methods offered on the page. In no event shall Jess Beauty Products, C.A. shall under no circumstances be obliged to accept a buy offer.



The total value of the purchase will be made up of the following items borne by the client: value of the product, taxes and transport costs if applicable.

FIRST PARAGRAPH: The prices and availability of the products can change at any time and without prior notice due to updates to be made at The price that will be taken into account for the calculation of the payments will be in force at the moment of confirming the order in the order form of the Website. If at any time an error occurs in the prices indicated for the products in the web page, it will proceed immediately to its correction. In case a customer makes a purchase based on erroneous pricing or product availability information published on the website, the client will be notified of said error.

SECOND PARAGRAPH: Jess Beauty Products, C.A. inform or publish the rate of transportation and shipping that will have the goods which will be generated depending on the costs, items and policies of the transportation company, which are independent, autonomous and unrelated to Jess Beauty Products, C.A. The freight cost must take into account the place of the Venezuelan territory to which the purchased products must be sent, the size and the weight of them.



In order for the user to make and confirm a purchase at, necessary and you must necessarily accept the Terms and Conditions established in this text, as well as how to find out about the means of payment available and the banking entities accepted to carry out the transaction.

  1. The purchase is considered accepted once the user has made the order and pressed the Checkout button. It will be processed only when the payment is made by the Username.
  2. All purchases made at will be expressed in Dollars. will not be allowed payment in Bolivares or another denomination and the value to be paid will be maintained for 1 business day.
  1. If does not receive any notification from the client through the authorized contact channels, the purchase will be canceled and the user must perform the order again. is not responsible for any changes that may exist of inventory or prices in the products between the period between the cancellation and the new order.
  1. If the user does not accept the payment of any price difference, the order will be canceled and proceed to make the return thirty (30) calendar days after submitting the return request.
  1. reserves the right to cancel any order that goes against the security filters required for their approval.



 All purchase operations at will be carried out in the following currencies and means of payment:

Currency: Dollars

 Payment methods:

  1. Credit cards
  2. Debit cards
  3. PayPal
  4. Apple Pay
  5. Google Pay

Jess Beauty Products reserves the right to apply the security protocols that are considered relevant before processing an order paid with any of these methods.



Once the payment support has been sent to the contact channel, it will be processed, the purchase and the products will be shipped.

  1. The purchase is considered accepted once the user has made the order and pressed the Checkout button. Once the payment has been confirmed, the order will be processed. order and an executive from service channels will contact you to verify the address of delivery and shipping payment if applicable.
  1. Each order that the user places at Jess Beauty Products has an associated shipping cost, which will depend on the delivery area, and its price will be priced by the courier company that is providing said service.
  1. Shipping information:

In addition to all registration information, it is the customer's responsibility to provide correct the following information for the dispatch:

- Complete address with the States, Municipalities and Regions.

- Phone number.

- DNI, RUT, RUC, Passport or Identity Card.

- Full name of the client as it appears on his identity document, with his two names (if any) and their respective surnames. 

If the information provided is inaccurate or erroneous, the user will assume the expenses generated by such a situation (if any).

  1. In case of not being able to make the delivery because the recipient is not at his address, or if the address and/or telephone number, among others, are incorrect, the carrier will try to redeliver the product a second time (2 attempts) and if after the two attempts the delivery it is not possible to deliver, the package will be returned to the warehouse and the customer will be notified.
  1. The delivery time of the order will depend on the location of the destination, and the times of the conveyor. Saturdays, Sundays and holidays do not count within the delivery time or these are dispatch days for orders.
  1. The customer can track his order at any time by means of the guide number assigned and the official website of the carrier.
  1. Once the customer receives the order, returns are not allowed, except that has dispatched a product different from the one requested, for which he must demonstrate the case with the photographic and/or documentary evidence that supports the incident, which must be sent to the email
  1. Deliveries are made to the addresses registered by the customer on the website, they are not allow address changes during order processing. In case you can't make the delivery to the address originally registered by the client, he will assume the additional costs that such modification generates. 
  1. The shipment of the products will be made only within the Venezuelan territory, through certified mail, within a maximum period of TEN (10) business days, counted from the acceptance of the offer, as long as there is no a fortuitous event or force majeure, between which are found by way of example, made by man or nature, such as strikes, stoppages, revolutions, sedition rebellion, riot, attacks, fluid cuts, landslides, earthquakes, avalanches, overflows, bridge falls, among others.



 Sales and Customer Service hours: Monday to Sunday from 9:00 a.m. to 10:00 p.m.



The invoice will be sent to the customer's email at the time of purchase.



The transfer of ownership takes place as soon as Jess Beauty Products, C.A. place the good or product in the hands of the transport company, to be sent to the client or to the person he designates. 

FIRST PARAGRAPH: Notwithstanding the foregoing, the client or recipient must inform immediately in the event that the packaging or packaging of the product is damaged, broken, openings or other similar to the e-mail, leaving the proper annotation or record of that fact.



 Our client accepts that the products are packaged and presented in the manner as Jess Beauty Products and the carrier establish it.



In case you need a return, we want to inform you that the request will be processed by our team as long as it is within 30 days after your purchase. To make its process possible, the product must have been purchased on our page: If so, and if the return is accepted, it will be carried out in the same country where the purchase was made. Will be revised in the event that: -The product has come broken or with some fault -There is a missing product - You have changed your mind and did not open the product - You have received a wrong article -It has generated an unwanted skin reaction. 

In order to facilitate the return, it is necessary that: 

- Take and attach photos of the product where you can see the details of it. 

- Take and attach the receipt or invoice of purchase 

- Describe the reason for the change or return of the product. 

- Leave us one address for collection and delivery of the new product. 

- The product will be sent to the address between 5-10 business days. Jess Beauty Products reserves the right to make the final decision on all exchanges or returns. In case the accepted return, the shipping cost will not be refunded. If you want to return the product, we can generate a refund through the same payment method with which

made your purchase. The same is done within 1-5 days after acceptance of your return.



Jess Beauty Products, C.A. reserves the right to publish or refrain from publishing any of the comments made by the users of our website to the products. In this same sense, at any time a comment may be removed from the mentioned website.

SINGLE PARAGRAPH: Any comment that is published must be made with a language cordial, respectful and related to the object on which it is commented.



Without prejudice to what is determined in the imperative norms of the Venezuelan Legislation applicable Jess Beauty Products, C.A. assumes no responsibility whatsoever, including any liability for any loss or damage, including but not limited to loss of information or utilities, existence of viruses, results of use or the inability to use the material on this Site, lost business opportunities, or any other damage, even if the user has advised us of the possibility of such damages, or for any claim of third parties, except as expressly provided herein. Under the terms set forth herein, Jess Beauty Products, C.A. does not assume any responsibility for the information provided on the page, including but not limited to that referring to products and / or services, notes of interest, opinions, practical advice and resolution of concerns. Jess Beauty Products, C.A. not assumes any responsibility for the impossibility of, or for problems in, the use of the Site or any of the pages that comprise it, including but not limited to events such as problems in the server or in the connection, interruptions in your communication, problems technicians. In the event that the use of material on this Site results in the need to give service to, repair or correct equipment or data, the user assumes any cost derived from it.

FIRST PARAGRAPH: The responsibility of Jess Beauty Products, C.A. will be limited to one amount identical to the value of the product purchased, or failing that, to the value of the product requested for the client.



Client solemnly declares and holds:

  1. The resources with which you made the purchase, come from operation, trade, profession activity.
  2. The money with which you made the purchase were NOT obtained by virtue of any type of conduct that is enshrined in Venezuelan law as an offense constituting a criminal offense.
  3. I have never allowed third parties to use my accounts or my credit cards or debit to consign or manage money that does not know its origin or comes from conduct contrary to the law and especially criminal law. I release Jess Beauty Products, C.A. from all responsibility for erroneous, false, inaccuracy that has been provided in this document or for the violation of the same, in such luckily I will be the only one responsible for it.



After confirming the purchase, a guide will be generated with which the customer can track their order in the Venezuelan territory. 

Delivery time: Delivery will be made within a period of 5 to 10 business days. Deliveries on Sundays or holidays. The delivery schedule varies according to the route of the conveyor.

NOTE: In the event that due to logistical inconveniences, Jess Beauty Products, C.A. I can't comply with the established delivery time, we will notify you of this situation and we will proceed to give you a solution.

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